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Testing product idea shows in profile
Hey everyone! I was taking out the trash this morning—that’s when I do my best thinking lol, and had a super quick idea on how to easily use our software for Lead Scoring. We have had requests before to add functionality for this to our product, but I think there’s already a quick and insightful way to get you there with your current implementation. So, here’s what I’ve been thinking to solve this: What if we use any actions users perform in your product and attribute a score to them. Example: every time a user logs in to your app, we give them 10 points. Whenever they activate a new feature in a trial, we give them 25. There’s no standard way to create an overview based on ruling like this, but we can solve that using custom formulas: [code]Count of ‘App opens’ * 10[code] Applying this formula and adding it to a custom report would give us a real-time count of accounts with the most opens and thus highest score. If we then add a timeframe to the report, we could run this mon
Well... what else could we say? Needless to mention, we were very pleased to see so many of you coming over to our event, joining inspiring discussions and learning about our plans for the future. Once again a big THANK YOU for joining, we hope that you found it as entertaining and inspiring as we did! Your feedback As some of you noticed already, we are sending you some questions to evaluate your experience of the event. Would be really cool for us to understand better which things you really liked, and what you missed / would like to see improved for the next time around. Thanks already for sharing your feedback with us!
Hey everyone! Just wanted to share a quick tip on using your community to increase event registration for your next event! We recently ran an event on the importance of Customer Success in 2020 and we saw a massive 70% of our event registrations come from signups on our community! What did we do? We simply set up an event on our community—announcing what we planned to cover and who would be speaking—and enabled event registration directly on the community. We also found that those who wanted to ask questions about the event did so in the comments section, which really got people excited about the topics we would be covering. What was also fantastic was that we saw those that attended the event kept the discussion going in the weeks after on the community too! So, definitely, for your next event be sure to use your community! ?
It’s that time of the year again, where we take time to recognise both our employees, and customers, for their tremendous contributions to the business over the past year. It has been a great year for us and we could not have done it without your help—and we want to recognize this. ?We have a number of different award categories, from Most Helpful Content to Nicest Design and a whole host of great prizes to give away (even an all expenses paid evening at your favorite restaurant)! You don’t want to miss out! So without further ado, please go ahead and nominate those who you think deserve to win an award. Remember you can only make one nomination per category! The results will be shared at our annual awards webinar in 3 weeks time. Plenty of time to build the suspense...Good luck all!
Hey Community-friends!We thought it might be fun to know who’s who, while we’re actively engaging on our community. I’ll start!The name’s Frank! I have been with Company for about 2 years, having started at the Support Department to eventually climb my way up the ranks to be your trusted Community Manager! I live in The Netherlands, have a wife and 2 kids. Hit me up if you have any questions, concerns or just to say hi! (emoji)Looking forward to meeting you all!- Frank
Our new Community is LIVE! Ok, so it’s finally here...drumroll please...?You can find a link to our brand spanking new community here, make sure to refer your colleagues as well! https://community.company.com/You should see our new community as a one stop shop to answer all of your most pressing needs. Can’t find an answer? Simply post a question on the community! Of course, if you still want to contact our support team you can do so here! Everyone has their own profile on the community, and can vote on ideas and suggestions. We even have a points leaderboard too, so look out in case your name appears there. We will be giving points to the users who answer the most questions on the community, are the most active and post the most popular requests in the ideation section. We can also reward badges to our users…so keep an eye out for that too. That’s it for now! Any questions...ask the community! - Frank
Dear people from Amsterdam, I’m happy to see you all in this group. Hereby I would like to introduce myself, and I hope to read more about you too! I am Jenny and I'm part of the family since 2010. Right now I am in the Marketing department, but before I was a Consultant for five years and got to work many great customers and their communities. For me this group is a great opportunity to stay in touch with all of you.
I'm wondering if there are any meet & greet sessions here in Amsterdam, who can tell me more?
I’ve noticed some fancy badges below some community profiles. What do I need to do to get these as well and where can I view them all?
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